1. About Transa
Transa is an AI-powered real-time voice and text translation application operated by PT Setyova Inovasi Teknologi, available at transa.setyova.com. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using Transa, you agree to the practices described here.
2. Information We Collect
- Google account data. When you sign in with Google, we receive your basic profile: your name, email address, and profile picture. We use this only to identify your account and secure your session.
- Usage & balance data. Your translation time balance, voucher redemptions, purchase records, and language preferences.
- Audio and text you translate. Voice captured from your microphone and text you type are processed in real time to produce a translation.
- Technical data. Basic technical information such as connection quality and error logs needed to operate and troubleshoot the service.
3. How We Use Your Information
- To provide real-time voice and text translation.
- To authenticate you and keep your account and balance secure.
- To save your preferences, usage history, and remaining balance.
- To operate, maintain, and improve the reliability of the service.
We do not sell your personal data, and we do not use it for advertising.
4. Audio Processing
Audio from your microphone is streamed to our translation providers solely to generate a live translation and is not stored as audio recordings after your session ends. Only the resulting text transcript and translation are shown to you in the app during your session.
5. Third-Party Services
Transa relies on trusted providers to deliver its features:
- Google Firebase — authentication, database, and hosting.
- OpenAI — real-time speech recognition and translation.
These providers process your data only as needed to provide their part of the service, under their own privacy and security terms.
6. Data Retention
We keep account information and balance data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us.
7. Your Rights
You can access, correct, or delete your personal data, and you can revoke Transa's access to your Google account at any time via your Google Account permissions. To exercise any of these rights, contact us at the address below.
8. Children's Privacy
Transa is not directed to children under 13, and we do not knowingly collect their data.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the effective date at the top of this page.
10. Contact Us
If you have any questions about this Privacy Policy, contact us at setyovainovasiteknologi@gmail.com.